Frequently Asked Questions

This Agreement was last modified on 18th February 2016

What Shipping Methods Are Available?

1.We will be providing your orders by Al Ershad home/office delivery in all the major cities in UAE

2.We will also courier to the address by trusted courier service

3.Store pick up also available in Dubai, Abu Dhabi and Sharjah

How Long Will it Take To Get My Package?

1 to 3 days in normal orders and if the product is pre order which is currently not in stock and we are still trying to get it for you, then it will take 1 to 2 weeks maximum, and that also you can confirm through WhatsApp or Call.

How Do I Track My Order?

You can call or WhatsApp on +971 52 902 3208

How Do I Place an Order?

Your Order can be placed via our Website and our App.
In case of order through the website, you can follow the simple steps
  • Browse the site for the product you require
  • Add the product to the cart
  • Proceed to the checkout
  • Follow the directions on payment
  • Await confirmation once payment has been done.
  • If you prefer to place an order over the phone or any other assistance give us a call at +97143585183

How Should I to Contact if I Have Any Queries?

Please feel free to call or WhatsApp on  +971 52 902 3208

Do I Need an Account to Place an Order?

No, you can place order via guest as well, Hence we prefer you to sign up for more Deals and offers notification.